Terms of service

SIVVRA – Terms of Service

Last updated: November 2025

Welcome to SIVVRA. By accessing or using our website (sivvra.com) and purchasing our products, you agree to the following Terms of Service. Please read them carefully. If you have any questions, contact us at info@sivvra.com.

1. Overview

This website is operated by SIVVRA. Throughout these Terms, “we,” “us,” and “our” refer to SIVVRA.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the terms, including additional policies referenced here or available by hyperlink.

2. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your state or region, or

  • You are using the site under the supervision and permission of a legal guardian.

You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or harmful code.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, copy, sell, resell, or exploit any portion of the Service without our express written permission.

4. Product Information

We make every effort to display accurate product descriptions, colors, images, and pricing. However, we cannot guarantee:

  • Colors displayed on your screen match the actual product

  • Packaging may vary from what is shown

  • Minor ingredient or appearance updates may occur

All products are for external use only.

5. Accuracy of Billing & Account Information

We reserve the right to refuse any order placed with us.
We may limit or cancel quantities purchased per customer, per household, or per order.
If we make a change or cancel an order, we may attempt to notify you via email.

You agree to:

  • Provide accurate, current, and complete purchase and account information

  • Update your email, address, and payment details promptly

6. Pricing

Prices for our products are subject to change without notice.
We are not liable for changes, modifications, or discontinuation of the Service or any product.

7. Shipping & Delivery

Shipping times provided at checkout are estimates and not guarantees.
Delays caused by carriers, customs, or external factors are outside our control.

Risk of loss transfers to the customer upon shipment.

8. Returns & Refunds

Our return and refund policy is available here:
SIVVRA Return & Refund Policy

By placing an order, you acknowledge and agree to that policy.

9. Optional Tools & Third-Party Services

We may provide access to third-party tools or services.
Your use of these tools is entirely at your own risk.
We are not responsible for third-party content, accuracy, or security.

10. User Comments, Reviews & Submissions

If you send us reviews, images, messages, or content (“Submissions”), you grant SIVVRA a non-exclusive, royalty-free license to publish, reproduce, edit, or distribute them in marketing materials, ads, or the website.

We may remove content that is offensive, misleading, infringing, or harmful.

11. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

12. Prohibited Uses

You are prohibited from using the site or our products for:

  • Fraudulent purposes

  • Collecting personal data of others

  • Harassing, abusing, or defaming others

  • Uploading malicious code

  • Violating any laws or regulations

We may terminate your use of the Service for violating any prohibited use.

13. Disclaimer of Warranties

We do not guarantee that:

  • The Service will be uninterrupted, timely, or error-free

  • The results from using our products will be identical for every customer

Skincare results vary per individual. You use our products at your own risk.
Products are sold “as is” and “as available.”

14. Limitation of Liability

SIVVRA and its owners, employees, or partners shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages

  • Allergic reactions, sensitivities, or misuse of products

  • Loss of data or profits

Your maximum remedy is limited to the amount paid for the product.

15. Indemnification

You agree to indemnify and hold SIVVRA harmless from any claim or demand made by a third party due to your breach of these Terms or misuse of our Service.

16. Severability

If any provision of these Terms is determined unlawful or unenforceable, the remaining provisions remain valid.

17. Termination

We may terminate or suspend your access for any breach.
Obligations and liabilities incurred prior to termination survive the end of this agreement.

18. Entire Agreement

These Terms constitute the full agreement between you and SIVVRA and supersede any prior agreements or communications.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, United States.

20. Contact Information

Questions about the Terms?
Email us at info@sivvra.com